Stay
Prices are based on the period of occupancy, type of accommodation and number of occupants. Changes to reservation dates, numbers of guests or type of accommodation may result in a change in price.
- DAILY RATES - Daily rates are valid from 2:00pm on day of arrival (check-in) until 11:00am (check-out) on the day of departure. Continuation of the stay outside of these hours constitutes a new daily charge. Should you wish to delay your departure time, please consult the reception in advance.
- BREAKFAST - Breakfast is included in the daily rate and is served from 8:00am to 10:00am. We do not serve outside of these hours.
- ROOM CLEANING - The changing of towels and sheets is conducted every three days, according to Embratur's guidelines of environmental preservation. Room cleaning is conducted daily.
- BARBEQUE - The use of the barbeque is free of charge, but a reservation is required in advance.
- VALUABLES – The Pousada does not possess a safe and the Guest is responsible for personal valuables.
- PARKING – The Pousada offers internal parking for one car per room.
- IDENTIFICATION - All guests must present an identification document at the moment of check-in. Minors should be accompanied by parents or possess a document from the parents giving permission to travel.
Forbidden in the Pousada
- Smoking in the bedrooms.
- Loud noise which disturbs others, music played from a vehicle or likewise. All noise should abate between the hours of 10:00pm and 7:00am.
- Cooking in the bedrooms.
- Animals (domestic or wild) in the confines of the Pousada (according to sanitary regulations).
Pool
- The Pousada does not provide towels for the beach or pool.
- Unaccompanied children are not allowed in the pool area.
- We do not have lifeguards.
- Opening hours for the pool are between 9:00am and 10:00pm
Payment & Cancellation
- Reservations can be made through our online booking system or by telephone. A deposit of 50% of the total value is required.
- In the case of payment of deposit by credit card, the client will receive confirmation of the reservation shortly after the approval of the transaction.
- In the case of a deposit by bank transfer, the reservation can only be confirmed once the scanned proof of deposit has been sent to the Pousada by email – until then there is only a temporary booking.
- Whilst the reservation has not been finalized via confirmation of payment, the Pousada does not guarantee accommodation, and may cancel the temporary booking without notice.
- Once the receipt of payment has been confirmed, the Pousada will send an email validating the reservation.
- This validation serves as a binding Contract between the Pousada and the Guest.
- The Guest is aware that there is no right to refund, unless notification is given to the Pousada at least 7 days in advance of the check-in date.
- Cancellations must always be communicated in writing and are not acceptable by telephone.
- On check-in, the Guest must complete full payment of the reservation amount.
- We accept Visa, Mastercard and American Express.
- Payment by cheque is subject to consultation.
- We do not offer refunds for early departure, for whatsoever reason.
